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Job Opening: Customer Service Subscription Specialist

Department: Publishing House

Location: A.M.E. Zion Headquarters, Charlotte, NC

Travel Required: None

Level/Salary Range: $18.00 Per Hour

Position Type: Full Time

Reports To: Assistant To The COO

Hours: Mon - Friday 10AM - 4:30PM

Role and Responsibilities

The employee performs varied clerical and administrative duties related to the operation of the Publishing House specializing in subscriptions and subscription database for the periodicals of The A.M.E. Zion Church including Star of Zion, Quarterly Review, Church School Herald, and Missionary Seer.

· Serve as customer service representative for Publishing House and subscriptions

· Maintain database including receive & entering subscription lists along with corrections

· Serve as contact for periodical mailers/shippers providing mailing database and advising on timeliness of mailing shipments

· Prepare orders of merchandise for Publishing House including receipt, processing, packing, and shipping of orders

Qualifications and Education Requirements

Microsoft Office

Database Management experience

Preferred Skills

This person will provide high quality customer service.

Candidate must be able to communicate effectively and multi-task successfully under pressure and deadline demands.

Serious Inquires Apply with Cover Letter and Resumé to

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