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Job Opening: Customer Service Subscription Specialist

Department: Publishing House


Location: A.M.E. Zion Headquarters, Charlotte, NC


Travel Required: None


Level/Salary Range: $18.00 Per Hour


Position Type: Full Time


Reports To: Assistant To The COO


Hours: Mon - Friday 10AM - 4:30PM


Role and Responsibilities

The employee performs varied clerical and administrative duties related to the operation of the Publishing House specializing in subscriptions and subscription database for the periodicals of The A.M.E. Zion Church including Star of Zion, Quarterly Review, Church School Herald, and Missionary Seer.

· Serve as customer service representative for Publishing House and subscriptions

· Maintain database including receive & entering subscription lists along with corrections

· Serve as contact for periodical mailers/shippers providing mailing database and advising on timeliness of mailing shipments

· Prepare orders of merchandise for Publishing House including receipt, processing, packing, and shipping of orders


Qualifications and Education Requirements

Bachelor’s degree or equivalent experience

Microsoft Office

Database Management experience


Preferred Skills

This person will provide high quality customer service.

Candidate must be able to communicate effectively and multi-task successfully under pressure and deadline demands.


Serious Inquires Apply with Cover Letter and Resumé to cgthompson@amezion.org. Deadline: January 20, 2023 @ 5PM EST

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